Terms and Privacy

Data Protection and Privacy Policy (GDPR)

1. Introduction

The purpose of this policy is to explain how Dogs by Dominica collects, protects, and uses personal data. Dogs by Dominica is committed to ensuring that any personal data supplied by its customers or is otherwise generated by its business activities is collected and processed fairly and lawfully.

2. What Types Of Personal Data Does Dogs by Dominica Collect?

Dogs by Dominica needs certain personal data to enable it to provide its products and services to its customers and end users. The personal data collected will generally include: company name, company size and sector, individual contact names and job titles for delivery, installation, support and billing, postal address, telephone and fax numbers, e-mail addresse, and may gather contact information about organisations Dogs by Dominica considers may be interested in Dogs by Dominica products and services.

3. How Does Dogs by Dominica Obtain Personal Data?

Dogs by Dominica obtains personal data in a number of ways including from orders placed by customers and end users (whether by telephone, fax or email or by application form); from enquiries made by existing customers and potential customers, (including information gathered at marketing events and via the Dogs by Dominica website).

4. How Does Dogs by Dominica Use The Personal Data It Holds?

4.1 Providing and Improving the Dogs by Dominica Service

Most of Dogs by Dominica’s use of personal data is necessary to enable it to provide a service to its customers and its end users, including order processing, delivery, installation and support services as well as for invoicing and in order to answer general customer enquiries. In addition, Dogs by Dominica may also use personal data to improve on the level and type of service Dogs by Dominica offers to its customers. As part of this interest in improving the service provided Dogs by Dominica may process personal data for the purposes of sales analysis and customer usage statistics.

4.2 Direct Marketing

Dogs by Dominica may from time to time inform its customers, end users and potential customers about Dogs by Dominica and Dogs by Dominica affiliate products and services and other information Dogs by Dominica feels may be of interest.

Customers and other recipients of information from Dogs by Dominica may indicate at the time they first place an order with Dogs by Dominica whether or not they wish to receive such information or at any later time by simply contacting Dogs by Dominica as indicated in paragraph 9 below.

5. To Whom Does Dogs by Dominica Disclose Personal Data?

As a general rule, Dogs by Dominica does not disclose personal data to unaffiliated third parties except where customer consent has been obtained, where Dogs by Dominica is under an obligation by law to disclose personal data or where Dogs by Dominica has contracted with third parties to assist in providing services to Dogs by Dominica customers such as for delivery, installation and systems support services.

6. How Does Dogs by Dominica Protect the Personal Data it Holds?

Dogs by Dominica takes customer confidentiality and security very seriously. Dogs by Dominica has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within Dogs by Dominica. These procedures will be reviewed from time to time to determine whether they are being complied with and are effective.

Dogs by Dominica will also actively investigate and cooperate with law enforcement agencies any allegations of abuse or violation of system or network security.

7. Customers’ Rights

The law in certain jurisdictions (including countries within the European Economic Area) gives individuals whose personal data is held by Dogs by Dominica specific rights to access and rectify personal data held about them. These include the right to:

7.1 obtain from Dogs by Dominica, for a prescribed fee, confirmation that personal data is held, as well as a written description of such personal data, the purpose(s) for which it is being used, the source(s) of the personal data and details of any recipients;

7.2 request the deletion or rectification of personal data which is inaccurate; and

7.3 as explained in paragraph 4.2 above to object to any unsolicited information sent by Dogs by Dominica regarding promotions or new products and services.

8. Contact Details

If any individual wishes to contact Dogs by Dominica regarding the personal data held about them or has any other question about Dogs by Dominica’s data privacy procedures, they should direct an email to enquiries@foofsterdesign.com or send a letter to 2 Jordayn Rise, Hadleigh, IP7 5SY.

9. Policy Updates

As part of Dogs by Dominica’s commitment to compliance with data privacy requirements, and to reflect changes in Dogs by Dominica’s operating procedures, Dogs by Dominica may update the terms of this policy from time to time and will post the revised policy on this page.


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